Meliza Cleaning Services Privacy Policy
Effective Date: November 25, 2024
At Meliza Cleaning Services, we are committed to protecting the privacy and security of our customers, website visitors, and other individuals who interact with us. This Privacy Policy explains how we collect, use, and protect personal information, and your rights and choices regarding your personal data.
Scope
This Privacy Policy applies to:
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Our website www.melizaclean.com
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Our cleaning services
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Our customer service interactions
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Our marketing and advertising activities
Information We Collect
We collect personal information from various sources, including:
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Directly from you: When you contact us, request a quote, or book our services, we collect information such as your name, email address, phone number, and address.
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Our website: We collect information about your interactions with our website, such as your IP address, browser type, and pages visited.
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Third-party sources: We may collect information from third-party sources, such as online review sites or social media platforms.
The types of personal information we collect include:
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Contact information (name, email address, phone number, address)
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Payment information (credit card number, expiration date)
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Service preferences (cleaning schedule, special requests)
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Marketing preferences (email subscriptions, communication preferences)
How We Use Your Information
We use your personal information for the following purposes:
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To provide our services: We use your contact information and service preferences to schedule and deliver our cleaning services.
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To communicate with you: We use your contact information to respond to your inquiries, provide updates on our services, and offer special promotions.
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To process payments: We use your payment information to process transactions and manage our finances.
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To improve our services: We use your feedback and service preferences to improve our cleaning services and customer experience.
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For marketing purposes: We use your marketing preferences to send you promotional emails, offers, and updates about our services.
Sharing Your Information
We may share your personal information with:
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Service providers: We share your information with third-party service providers who help us deliver our services, such as payment processors and customer service software providers.
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Marketing partners: We share your information with marketing partners who help us promote our services, such as email marketing service providers.
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Regulatory authorities: We may share your information with regulatory authorities, such as law enforcement agencies, to comply with legal requirements.
Your Rights and Choices
You have the following rights and choices regarding your personal data:
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Right to access: You can request access to your personal data and receive a copy of the information we hold about you.
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Right to correction: You can request that we correct any inaccuracies in your personal data.
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Right to erasure: You can request that we delete your personal data, subject to certain exceptions.
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Right to restriction of processing: You can request that we restrict the processing of your personal data, subject to certain exceptions.
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Right to data portability: You can request that we transfer your personal data to another organization, subject to certain exceptions.
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Right to object: You can object to our processing of your personal data for direct marketing purposes.
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Right to withdraw consent: You can withdraw your consent to our processing of your personal data at any time.
To exercise your rights and choices, please contact us at [email protected].
Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security protocols, such as encryption and firewalls, to safeguard your data.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to collect information about your interactions with our website. We use this information to improve our website and services.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our services after the effective date of the updated policy will constitute your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal data, please contact us at:
Meliza Cleaning Services
221 River Street, 9th Floor
Suite #8415
Hoboken, NJ 07030
Email: [email protected]
We are committed to protecting your privacy and security. Thank you for trusting us with your personal data.