Terms and Conditions

Meliza Cleaning Services Terms and Conditions

Effective Date: November 25, 2024

Introduction
These Terms and Conditions (“Terms”) govern your use of Meliza Cleaning Services (“we”, “us”, or “our”) and our cleaning services. By using our services, you agree to be bound by these Terms.

Definitions
  • “Services” means the cleaning services provided by us, including but not limited to, residential and commercial cleaning.
  • “Customer” means the individual or organization that engages our services.
  • “Agreement” means these Terms and Conditions, as amended from time to time.
Service Provision
  • Service Description: We will provide the services as described on our website or as agreed upon in writing.
  • Service Standards: We will provide our services in a professional and workmanlike manner, consistent with industry standards.
  • Service Schedule: We will make every effort to provide our services on the scheduled date and time. However, we reserve the right to reschedule or cancel services due to unforeseen circumstances.
Customer Obligations
  • Payment: You agree to pay for our services in accordance with our payment terms, as described on our website or as agreed upon in writing.
  • Access: You agree to provide us with access to your property and necessary facilities to perform our services.
  • Communication: You agree to communicate with us in a timely and professional manner.
Payment Terms
  • Payment Methods: We accept various payment methods, including credit cards, bank transfers, and cash.
  • Payment Schedule: Payment is due upon completion of our services, unless otherwise agreed upon in writing.
  • Late Payment Fees: We reserve the right to charge late payment fees for unpaid balances.
Cancellation and Refund Policy
  • Cancellation: You may cancel our services at any time, subject to our cancellation policy, as described on our website or as agreed upon in writing.
  • Refunds: We will provide refunds in accordance with our refund policy, as described on our website or as agreed upon in writing.
Liability and Insurance
  • Liability: We are liable for any damages or losses caused by our negligence or breach of contract.
  • Insurance: We maintain liability insurance to cover any damages or losses caused by our services.
Intellectual Property
  • Ownership: We retain all intellectual property rights to our services, including but not limited to, our cleaning methods and techniques.
  • Use: You agree not to use our intellectual property without our prior written consent.
Governing Law and Jurisdiction
  • Governing Law: These Terms are governed by and construed in accordance with the laws of the State of New Jersey.
  • Jurisdiction: Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Amendments
We reserve the right to amend these Terms at any time. Any amendments will be effective upon posting on our website.

Acceptance
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Contact Us
If you have any questions or concerns about these Terms, please contact us at:

Meliza Cleaning Services
221 River Street, 9th Floor
Suite #8415
Hoboken, NJ 07030
Email: [email protected]

We appreciate your business and look forward to serving you.